The biggest mistakes salespeople make:

• Go to work to WORK. Seems like common sense right? Most salespeople sit around day after day weighting on the perfect up. WatchingTV, complaining, pre-judging customers, and on and on. Do something different, get on the phones. Call your customers that have not bought yet, call your previous customers. After all that why not calling contact some Orphan Owners.
• Don't ask "Can I help you". When you get a lot up think about what your going to say before you say it. "Can I help you" is the first no no, your setting yourself and the customer up for, "I'm just looking" a programed response. Even I say it, customers will say it even if they plan on buying a car today. Instead how about saying "How are you today". Sometimes customers will still say "I'm just looking", but this time you didn't set everybody up for it.
• Develop a relationship with the customer. Find out the customers needs and wants, make small talk. Customers buy cars first from a salesperson the like and trust!
• Always get the customers name and number. So you can let them know about, new invitory, sales, rebates things like that. Without the name and number you have nothing!
• Listen to your manager, ask for pointers. They have been selling cars for a long time and if you follow their instruction you will be well on your way to making more money, closing more sales, and a successful career selling cars!

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